Assets

In this step, the customer will be asked to review any savings identified via their connected bank accounts and declare other assets they own.

We ask explicitly for:

• Savings
• Shares
• Superannuation
• Property
• Motor vehicles

Any other assets can be declared in the 'Other' category.

Savings & Shares

Savings
All accounts identified as 'savings' accounts connected by the client will be automatically presented at this step. Each value can be updated if the client chooses to and they can also declare additional savings separately.

Where savings accounts have been identified, the balance reflects the current available balance in the following account types that have been connected by the client:

• Transaction accounts
• Savings accounts
• Offset accounts
• Term Deposits

Total shares
Total market value of shares owned.

No shares are currently identified via a client's connected bank accounts.

Total superannuation
Total value of superannuation owned.

No superannuation balances are currently identified via a client's connected bank accounts.

Property assets

The client can add properties they own at this step.

If a property is being refinanced by the client, the property will be automatically presented at this step and it does not need to be added. The client simply needs to review and update all the requested fields for the property.

Note:

• The client is unable to remove this property as it's been declared as a property that they are refinancing
• If this property needs to be changed, the client will need to navigate back to the property details section and update the address being refinanced

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It's important customers declare all residential property they own as this will be required to ensure their income and liabilities are accurately declared later in the Client Discovery Journey.

Vehicles

Any Vehicles they own. This includes cars, motorcycles, caravans, trucks and boats.

Other assets

The customer is able to declare the total value of any other assets owned. This includes home contents, valuables and other assets not already declared.

Quick tip: As we do not ask the customer to enter 'other assets' individually, just the total combined value, you'll need to enquire more about what items may make up this total value.