Guides
Guides

Bank account entry

In this step, the customer is prompted to provide their online banking credentials to retrieve transaction data from their banking accounts.

We use Basiq to facilitate the retrieval of accounts transaction data.

Manual declaration

If your customer doesn't feel comfortable providing their online banking credentials, they can select 'Skip' at the bottom of the page to progress without connecting to any lenders.

How long are finances valid for?

If over 30 days has elapsed, the customer will be encouraged to re-connect their accounts to retrieve the newest transaction data available.
This means they'll have to re-review the entirety of the 'Your finances' step again.

Shared accounts

Any accounts added by their co-applicant is displayed so that if they share any accounts, the primary applicant will know not to add them so that they're not double counted.

Reviewing accounts added by your clients

If your client connects to any of their lenders, you'll also able to see if they excluded any accounts and download a transaction listing excel workbook with 12 months of history.