Liabilities

In this step your client is asked to fill out their liability details. If you sent an Equifax enriched Discovery Journey and:

• Your client successfully verified their ID using their Australian Driver Licence
• We successfully retrieved an Equifax Report

This step will be pre-filled using any liabilities found from Equifax.

Reviewing pre-filled (identified) liabilities

We'll present back any liabilities identified via Equifax for your client to review. For your client's convenience the following is already pre-filled:

• Product type
• Financial institution
• Loan limit
• Repayment type
• End of loan term (maturity date)

Your client must:

1. Click on 'Review' and update any wrong and/or missing fields and save these changes by pressing 'Update'
2. Manually declare missing liabilities that have not been identified via Equifax e.g. BNPL or loans from non-bank lenders by using the 'Add additional liability' button
3. Remove any incorrectly pre-filled liabilities by pressing the three dots (...) and selecting an option:
   1. Already closed / closed recently
   2. Being closed prior to settlement
   3. Appeared by mistake
4. For mortgage, motor vehicle / car loan and line of credits, your client must link it to any previously declared assets (property or motor vehicle). These should have been declared during the Assets step - if your client forgot to add them, they'll need to navigate back to the Assets step.

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Middle automatically identifies any home loan being refinanced when a customer links the property address.