Declared vs. Identified Data

In the finances section you will be able to see customer information related to income, expenses, liabilities and assets.

Across these categories we display information the client has declared as well as the information we have identified from a 3rd party data source such as the client bank accounts, Equifax, Corelogic etc.

If a customer’s declared and identified values match, this means the customer accepted the identified values presented to them as they have progressed through their discovery journey.

If a customer’s declared and identified values don’t match, it means the customer has overridden the initially identified value because they disagree with the value we have identified from our data providers.

If a ‘-’ value is displayed in the ‘identified’ column, it means that we could not identify any verifiable 3rd data corresponding with that particular data point or that the customer opted not to provide consent to middle accessing the relevant data required for us to identify information.

Below is a summary of our 3rd party data sources for identified data.

Quick tip: to maximise the available identified data via Middle, recommend the following to all customers:

• provide a property address for the property their are refinancing or purchasing
• use their Australian Driver Licence as their ID document type
• connect all of the bank accounts that receives their income and includes their spending